Return Policy
Return Policy at KUMBAM
At KUMBAM, we are committed to ensuring your orders reach you safely and on time. Please read our return policy carefully:
1. No Returns Under Normal Circumstances: Currently, we do not accept returns for products that are delivered in good condition and on time. We encourage you to carefully review product details and images before making a purchase. For any queries or clarifications regarding a product, please do not hesitate to contact us using the details provided in the "Reach out to Us" section of our website.
2. Damaged Products: In the unfortunate event that you receive a damaged product, please contact us within 24 hours of receiving your order. Kindly provide clear images of the damage along with your order details when you reach out. We will promptly assess the situation and work towards a resolution.
3. Evaluation for Returns Based on Expectations: We understand that occasionally a product might not meet your expectations. In such cases, we will evaluate on a case-by-case basis if a return can be offered at your location. Please contact us with your order details and the reason for your request. We will assess the feasibility of a return at your location and inform you of our decision.
4. Return Charges (If Applicable): If a return is offered and approved, it will be subject to a nominal charge to cover the cost of picking up the product from your doorstep and delivering it back to us. This return shipping cost will be clearly communicated to you before we proceed with the return process.
We appreciate your understanding and cooperation with our return policy as we strive to provide you with a unique bargaining experience at KUMBAM.
At KUMBAM, we are committed to ensuring your orders reach you safely and on time. Please read our return policy carefully:
1. No Returns Under Normal Circumstances: Currently, we do not accept returns for products that are delivered in good condition and on time. We encourage you to carefully review product details and images before making a purchase. For any queries or clarifications regarding a product, please do not hesitate to contact us using the details provided in the "Reach out to Us" section of our website.
2. Damaged Products: In the unfortunate event that you receive a damaged product, please contact us within 24 hours of receiving your order. Kindly provide clear images of the damage along with your order details when you reach out. We will promptly assess the situation and work towards a resolution.
3. Evaluation for Returns Based on Expectations: We understand that occasionally a product might not meet your expectations. In such cases, we will evaluate on a case-by-case basis if a return can be offered at your location. Please contact us with your order details and the reason for your request. We will assess the feasibility of a return at your location and inform you of our decision.
4. Return Charges (If Applicable): If a return is offered and approved, it will be subject to a nominal charge to cover the cost of picking up the product from your doorstep and delivering it back to us. This return shipping cost will be clearly communicated to you before we proceed with the return process.
We appreciate your understanding and cooperation with our return policy as we strive to provide you with a unique bargaining experience at KUMBAM.
